OLIS 2025 Autumn
Theme: Practical Business Operation of Life Insurance Company
Period: 2025/10/23-28
| Seminar | Lecturer |
|---|---|
| 1. New Business Administration Handouts: non-disclosure |
Mr. Kanichiro Nakao Manager, New Business Service Team The Gibraltar Life Insurance Co., Ltd. |
| 2. Risk Selection (Underwriting) Handouts: non-disclosure |
Mr. Taizo Yoshioka Manager, New Business Service Team The Gibraltar Life Insurance Co., Ltd. |
| 3. Claims Payment Administration and Claim Examination Handouts: non-disclosure |
Ms. Yoshiko Endo Manager, Claim Payment Service Team The Gibraltar Life Insurance Co., Ltd. Mr. Masashi Tsutsumi Manager, Claim Payment Service Team The Gibraltar Life Insurance Co., Ltd. |
| 4. Contact Center Operation Handouts: non-disclosure |
Ms. Akemi Takeda Manager, Contact Center The Gibraltar Life Insurance Co., Ltd. |
| 5. System Development and Sales Support System Handouts: non-disclosure |
Mr. Naoshi Harada Team Leader, Sales System Development Team The Gibraltar Life Insurance Co., Ltd. Mr. Hiroaki Sakane Team Leader, Customer Information System Development Team The Gibraltar Life Insurance Co., Ltd. |
| 6. Customer Service Complaints handling - Incorporating customer voice into business management Handouts: non-disclosure |
Ms. Takako Mizunaga Team Leader, Customer Desk Team The Gibraltar Life Insurance Co., Ltd. |