OLIS 2023 Autumn
Theme: Practical Business Operation of Life Insurance Company
Period: 2023/10/19-24
Seminar |
Lecturer |
1. Risk Selection (Underwriting)
Handouts: non-disclosure |
Mr. Mitsuhiro Ishimura
Manager
Senior Underwriter
New Business Team
The Gibraltar Life Insurance Co., Ltd. |
2. New business administration
Handouts: non-disclosure |
Ms. Sakiko Takahashi
Functional Team Leader
New Business Team
The Gibraltar Life Insurance Co., Ltd. |
3. Claims Payment Administration
Handouts: non-disclosure |
Mr. Atsushi Enomoto
Corporate Vice President
The Gibraltar Life Insurance Co., Ltd.
Ms. Masami Aoki
Functional Team Leader
Claim Payment Services Team
The Gibraltar Life Insurance Co., Ltd. |
4. Call Center Operation
Handouts: non-disclosure |
Ms. Teiko Sada
Functional Team Leader
Call center
The Gibraltar Life Insurance Co., Ltd. |
5. Gibraltar's NPS Model -Human Centric NPS Management-
Handouts: non-disclosure |
Mr. Masatoshi Honda
Manager
Service Design Team
The Gibraltar Life Insurance Co., Ltd. |
6. Recent life insurance products in Japan
|
Mr. Tohru Okayasu, F.I.A.J
Audit & Supervisory Board Member
Prudential Holdings of Japan, Inc. |
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