OLIS 2013 Summer (Tokyo)

Theme: Current Situation and Challenges of Life Insurance Sales in Japan
--Consumer Protection and Response to Fast-Changing Market
Period: 2013/7/18-23

Seminar Lecturer
1. Historical Overview of Life Insurance Distribution System in Japan
Handouts
Ms. Yingying Jiang, Ph. D.
Research Fellow
Graduate School of Commerce and Management
Hitotsubashi University
Lecturer
Faculty of Economics
Meiji Gakuin University
2. Demographic Trends in Japan and the Future of Life Insurance
Handouts
Ms. Naoko Kuga
Market Research Analyst
NLI Research Institute, Inc.
3. Japan Bancassurance Strategy – Current Situation and Challenges
Handouts: non-disclosure
Mr. Hiromitsu Tokumaru
Corporate Vice President
Marketing Strategy and Support Division
The Prudential Gibraltar Financial Life Insurance Co., Ltd.
4. Appropriate Sales
Handouts: non-disclosure
Mr. Kazuo Takazane
Sales Administration Team
The Gibraltar Life Insurance Co., Ltd.
4. Appropriate Claim Payment
Handouts
Mr. Masahiro Someya
Claim Payment Administration Team
The Gibraltar Life Insurance Co., Ltd.
5. Response to Complaints - Utilize Customer Voice on the Business Management
Handouts
Ms. Shiho Onoe
Corporate Vice President
Customer Service Operation Group
The Gibraltar Life Insurance Co., Ltd.
6. Daido Life's Business Strategy
Handouts
Mr. Haruo Kuramochi
Chairman
Daido Life Insurance Company

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